👍 Is all-inclusive available? 🢃
Evenia Olympic Palace offers an all-inclusive regime. Furthermore, if you book on our website you can get the exclusive all-inclusive gold and all-inclusive silver.
👍 What does All-inclusive Gold mean? 🢃
All-inclusive Gold is a special option which includes, among many other things, top brand drinks, free Wi-Fi, safe in the room or access to the fitness centre.
👍 What does All-inclusive Silver mean? 🢃
All-Inclusive Silver is a special regime that includes Breakfast, Lunch and Dinner at the buffet restaurant assigned by the hotel, (non-branded) drinks included both in meals and in bars during normal opening hours. It also includes access to the Fitness Center one hour per day from 9am to 2pm. Not Included: Brand drinks and PDO Wines, as well as safe. To access these services you can book your stay in All Inclusive Gold.
👍 Can I book more than one room for the same dates with different rates? 🢃
No, it is not possible. The same group of friends or family must book all the rooms in the same accommodation board.
👍 Are there any other options available? 🢃
At our resort, we have several options available: Room Only, Bed & Breakfast, Half Board, usually including Breakfast and Supper, Full Board and All-Inclusive. On July and August, you can only book a room with All-inclusive.
🏊 Does Evenia Olympic Palace have a pool? 🢃
When you stay at Evenia Olympic Palace you have access to the outdoor pools located at Evenia Olympic Resort. Our resort has a large tropical pool, a pool with slides, a paddling pool and a heated pool.
🏊 Do you have towels and sunbeds for the swimming pool? 🢃
Our guests have pool towels at their disposal free of charge (a deposit is required for this service). A small fee will be charged for the towel change service. The use of the sun loungers is completely free of charge.
🏊 Does Evenia Olympic Palace have a pool with water-slides? 🢃
Yes, Evenia Olympic Palace has a pool with water-slides! Evenia Olympic Palace is part of Evenia Olympic Resort and in here you will find fantastic pools and one with great options for kids which include water-slides and a pirate ship. The water park is open from 01/05 to 30/09.
🏊 Does Evenia Olympic Palace have an indoor pool? 🢃
The Evenia Olympic Resort has an indoor heated swimming pool, located in the Evenia Olympic Garden building, which is available all season long and accessible to guests of all ages.
👍 Does the Evenia Olympic Palace Hotel have water fountains? 🢃
Yes, the resort provides all guests free of charge with natural and sparkling water fountains, located throughout the resort, in a commitment to sustainability and the reduction of single-use plastic as part of the EcoEvenia programme.
🏨 Where can I buy Ecoevenia canteens? 🢃
EcoEvenia canteens are on sale at hotel receptions for 6€, one of which is donated to the organisation FECDAS, the Catalan Federation of Underwater Activities, for the development of clean-up and environmental awareness activities.
🏨 What are the main differences between Evenia Olympic Park, Evenia Olympic Suites, Evenia Olympic Palace and Evenia Olympic Garden? 🢃
The 4 hotels belong to the Evenia Olympic Resort and share the same facilities (swimming pools, restaurants, bars, etc.). The Evenia Olympic Park and Evenia Olympic Garden hotels are located just a few meters from the water-slide pool and are ideal for staying with children. Additionally, the rooms feature modern and avant-garde designs. The Evenia Olympic Suites and Evenia Olympic Palace hotels are located right in front of the tropical pool. They also have spacious, family rooms which are divided into two areas: a bedroom and a living room.
📍 Where is the Evenia Olympic Palace located? 🢃
The hotel is located in a quiet area of Lloret de Mar, in the heart of the Costa Brava, very close to the town centre and with a wide selection of shops, restaurants and sports areas. Evenia Olympic Resort is easily accessible from Barcelona by train. Also, the beach is only a few minutes’ walks away.
🎉 Is there an entertainment service? 🢃
Yes, Evenia Olympic Resort comes with a fantastic entertainment team! We have a fabulous and varied program of activities for all ages, both for children and adults. The program includes live shows, water aerobics, dances and baby dance. Furthermore, Evenia Olympic Resort features a MiniClub, a place where children can socialize, play and carry out fun activities and workshops. You can consult the entertainment programme close to your dates of stay here
🎈 How does the kids club work? 🢃
At Evenia Olympic Resort kids are welcome! Access to the MiniClub is allowed to all children from 4 years old and up, although 2-year-old children may also enjoy the service if accompanied by a parent. The hours of operation of the children’s club are from 10 am. to 6 pm. In July and August, we have an extended nighttime schedule from 9 pm. to 11 pm. Please note, schedules may vary depending on the season.
👍 What are the general check-in and check-out times at the hotel? 🢃
Check-in time is from 1pm. Check-out must take place before 10am. You can access the All Inclusive service from 11am, this will end on the day of departure at 11am.
👍 What is the first meal service on arrival at the hotel? 🢃
It will start depending on the guest's check-in time at the hotel. If check-in is after 14:45 hours, the first service will be dinner and the last service will be lunch on the day of departure.
🥘 What are the opening hours of the restaurant? 🢃
The opening hours of the Evenia Olympic Palace restaurant are as follows: Breakfast from 8h to 10h; lunch from 13h to 14:45h; and dinner from 19h to 21:30h. Opening times are subject to change due to service or seasonal circumstances.
👍 Is there special food for babies at the buffet or for food intolerances? 🢃
Yes, baby food with fish, meat and fruit is prepared every day. When checking in at the hotel, please inform us that you will require this service, as well as any possible food intolerances.
🍕 What are the opening hours of the snack bar? 🢃
Snack Bar is open from 10am to 5:30pm.
👍 When do the All Inclusive services start and end? 🢃
The All Inclusive service ends at 11am on the day of departure, regardless of whether the last day's meal service ends with breakfast or lunch. If the guest has lunch included on the last day, his All Inclusive service is only valid until 11am., while only lunch is included in the lunch service. Any other All Inclusive service is excluded after 11am on the day of departure, although you can enjoy the facilities until 3pm.
👍 Is it possible to extend the Check-Out time? 🢃
Yes, the departure time can be extended up until 6 pm (depending on availability). Contact our reservations department for more information on rates: Customer Service.
🚗 Is there parking at the Evenia Olympic Palace? 🢃
Yes, the Evenia Olympic Palace has a parking service. The maximum height of the admitted vehicles is 2.20 m. Please note, that it is not possible to book a parking spot in advance. For further information about availability and prices, please contact our booking department: Customer Service.
📶 Is there Wi-Fi at the Evenia Olympic Palace? 🢃
Evenia Olympic Palace has free Wi-Fi for all clients who book their stay at our website.
💪 Does the Evenia Olympic Palace have a Gym? 🢃
Yes, the Evenia Olympic Palace hotel has a gym within the facilities of the Olympic Spa & Sports Club, located in the Evenia Olympic Resort. For further information, please feel free to contact Customer Service.
👍 Does Evenia Olympic Palace have a Spa? 🢃
Yes, the Evenia Olympic Resort offers access to our Olympic Spa & Sport Club. For further information, please feel free to contact Customer Service.
💧 Does the Evenia Olympic Palace have a water circuit Spa? 🢃
Yes, the Evenia Olympic Resort has a great water circuit. For further information, please feel free to contact Customer Service.
🛁 Do the rooms have a bath or shower? 🢃
Most rooms at the Evenia Olympic Palace have a bath with a shower. Only some have a shower tray only.
👪 How many people can stay in each room? 🢃
Rooms for large families can accommodate up to a maximum of 5 people. Family rooms can accommodate a maximum of 4 adults or 3 adults + 2 children. Opening times are subject to change due to service or seasonal circumstances.
🏨 Can non-guests spend the day at the hotel? 🢃
The Day Pass will only be available to family members of guests. The price for adults is €55, children aged 12-17 €40 and children aged 4-11 €30 (2022 rates).
👍 Does Evenia Olympic Palace have access for guests with mobility disabilities? 🢃
The Evenia Olympic Palace hotel is accessible to guests with mobility disabilities. All areas of the hotel have ramps or an elevator. Additionally, guests with mobility disabilities can use an adapted chair in the tropical pool. Some rooms come with an adapted bathtub.
💶 What is the limit to pay in cash? 🢃
For residents in Spain 1,000 Euros and for foreigners 10,000 Euros.